Resource Page for

Black-Gold Associates LLC


Spence and Associates


Welcome to the Resource Page for Black-Gold Associates LLC and Spence and Associates, Consultants. If you have been directed to this page, you will find links to programs and media published by Black-Gold Associates LLC and/or Spence and Associates, Consultants, for our clients. Please follow the link to the resource you are seeking, and follow any specific instructions which you may have been given.

If you are prompted for a "password" to view a video or to access a file, enter the password which has been provided to you by Black-Gold Associates LLC or Spence and Associates, Consultants.

If the link you are following is to a video, please report any site problems you experienced accessing and/or viewing that video. Please note that videos on this page may be works in production, which are not yet edited for technical glitches, script problems, or voice or speaking errors.

Some of the videos may be long (more than an hour long) and constitute large files. In those cases the videos may be produced with menus or tables of content which will allow you to navigate quickly to topics or sections of the video which may be of particular interest to you. Also, some of the videos may be "in production status" works which will change over time as they are edited and/or enhanced. Lengthy videos may also be "split" into two or more segments so that you can view different parts of the overall video production on different visits to the site.

Some of the videos may be enlarged and opened in standalone windows by "double-clicking" on those video images. Check to see if a video link shows an estimated viewing time for the video. Some of the videos in particular are best viewed if you are viewing the media on a fast internet link.

If a video or other media element has a survey, questionnaire, or "quiz" incorporated into it, we would appreciate it if you take a bit of time to respond to the survey, questionnaire or quiz. Your feedback is helpful to us as we edit and modify the media we produce for distribution through this website.

In addition to video and other educational or training media located through links on this page, there may also be links to open surveys or questionnaires designed for specific audiences independently of any videos or other media. If you are directed to this site to participate in a survey or questionnaire, please follow the specific instructions on the survey instrument, or the supplemental instructions you were given when you were directed to this page by Black-Gold Associates LLC staff or Spence and Associates, Consultants, staff.




Diversity in Arbitration Presentation - Issues Faced by Minority Arbitrators


Below you will find Part I of the video presentation dealing with Issues faced by (minority and female) arbitrators. The Minority Arbitration Issues presentation consists of parts I, II, and III.

Part I the presentation addresses the topics of: "1 - Control of the Hearing Process;" "2 - The Role of the Arbitrator;" and "3 - Dealing with Bias and Conflicts of Interest."

Part II of the video presentation  dealing with Issues faced by (minority and female) arbitrators addresses the topics of: "4 - When the Arbitrator Gets Sued;" and "5 - Business and Operations Issues for Arbitrators."

Part III of the video presentation dealing with Issues faced by (minority and female) arbitrators addresses the topics of: "6 - Disclosure Issues;" and "7 - Race and Ethnicity Considerations in Arbitration."


Part I -



Surveys, Questionnaires


Downloads (Documents or Programs)